foodnutritional

Your comprehensive guide to achieving optimal nutritional balance through science-based education

Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you interact with foodnutritional's food balance education platform.

Last Updated: January 15, 2025

Information We Collect

When you visit our website or engage with our educational programs, we collect information that helps us provide better services and personalized learning experiences. This includes both information you provide directly and data we gather automatically.

Personal Information: Name, email address, phone number, and mailing address when you register for programs or contact us
Educational Data: Learning preferences, program progress, quiz results, and interaction patterns with our content
Technical Information: IP address, browser type, device information, and website usage patterns
Communication Records: Messages sent through contact forms, emails, and phone call records for support purposes
Payment Information: Billing details and transaction history when you enroll in paid programs

How We Use Your Information

Your data helps us create meaningful educational experiences and maintain our service quality. We use information purposefully and only in ways that benefit your learning journey.

Purpose Information Used
Program delivery and personalization Educational data, learning preferences, progress tracking
Communication and support Contact information, communication records
Service improvement Usage patterns, feedback, technical data
Legal compliance All relevant data as required by law

Data Sharing and Third Parties

We don't sell your personal information. Period. However, we work with trusted partners who help us deliver our educational services effectively.

When We Share Information:

We may share your data with educational technology providers who power our learning platform, payment processors for transaction handling, and analytics services that help us understand how to improve our programs. All partners sign strict confidentiality agreements and can only use your data for specified purposes.

In rare cases, we might need to share information for legal reasons – like responding to court orders or protecting someone's safety. We'll notify you about such requests when legally permitted.


Your Rights and Choices

You have significant control over your personal information. These rights ensure you stay informed and can make decisions about your data.

A

Access Your Data

Request a copy of all personal information we have about you, including how we've used it.

C

Correct Information

Update or fix any inaccurate personal information in your account or our records.

D

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements.

P

Portability

Receive your data in a portable format to transfer to another service provider.

Data Security and Retention

Protecting your information is a priority. We use industry-standard encryption for data transmission and storage, maintain secure servers with regular security updates, and limit employee access to personal information on a need-to-know basis.

How long we keep your data: We retain personal information only as long as necessary to provide services or comply with legal requirements. Educational progress data typically stays active during your enrollment and for two years afterward. Contact information remains until you request removal or stop engaging with our services.

In Case of Data Breaches:

If a security incident affects your personal information, we'll notify you within 72 hours via email and provide clear information about what happened, what data was involved, and steps we're taking to address the situation.

Cookies and Tracking

Our website uses cookies to remember your preferences, analyze site performance, and provide personalized content. You can control cookie settings through your browser, though some features may not work properly if you disable certain cookies.

Essential Cookies: Required for basic website functionality and security
Analytics Cookies: Help us understand how visitors use our site to make improvements
Preference Cookies: Remember your settings and choices for future visits
Marketing Cookies: Used to show relevant educational content and program information

Children's Privacy

Our services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 13. If we discover we've inadvertently collected such information, we'll delete it promptly and notify parents when possible.

For users between 13-17, we recommend parental involvement in educational decisions and require parental consent for enrollment in our programs.


International Data Transfers

Since our educational platform uses cloud services, your data may be processed and stored in different countries. We ensure all international transfers meet privacy protection standards equivalent to US regulations through appropriate safeguards and partner agreements.

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. We'll email active users about important updates and post changes on our website with clear effective dates.

Continued use of our services after policy updates indicates acceptance of the changes. If you disagree with updates, you can contact us to discuss your options or request account closure.

Questions About Your Privacy?

Email us at: contact@foodnutritional.shop

Call us at: +1 (508) 673-9559

Write to us at:
foodnutritional Privacy Team
6144 Atlantic Blvd
Maywood, CA 90270, United States

We typically respond to privacy inquiries within 5 business days.